Many big companies, airlines and financial institutions from the US all the way to Australia have experienced a short online blackout on Thursday because of a third-party IT provider.
The blackout affected every firm’s website and mobile applications too. Websites such as Downdetecor.com and ThousandEyes showed global interruptions.
Big banks and airlines were affected by the blackout in Australia, while also hitting business.
A Massachusetts-based IT company, Akamai Technologies which provides internet safety and content services to other huge companies, stated that they were aware of a blackout on one of their platforms, however, they were working on fixing that.
“Akamai can confirm the segment of our Prolexic platform impacted is up and running and we are continuing to validate services,” A representative, Chris Nicholson said. “We will share more details of what transpired, but our first priority is ensuring all customer impact is mitigated.”
A similar blackout at Fastly, a cloud service company, has happened on June 8, where many sites were interrupted, such as CNN, The New York Times, Amazon sites, Reddit, Twitch, The Guardian as well as the homepage of UK’s government.
Australia’s Commonwealth Bank waited around an hour in order for the services to get back to normal on Thursday after the technical issues. The bank’s tweet said that it was ”urgently investigating the outage” of many of its services.
According to an airline in Australia, Virgin Australia, the technical problems had been fixed on Thursday along with its platforms that were back to normal.
According to the company, there was a problem with the ”Akamai content delivery system”, which was at fault for service issues around the world.
“We are working with them to ensure that necessary measures are taken to prevent these outages from reoccurring,” the company said.
Further, other huge airlines in the US, such as Southwest and United, Delta, and American dealt with blackouts around 1 a.m ET.
Hong Kong’s stock trade, which is one of the biggest in the world, also experienced technical issues during the day.