A prediction was made by Gartner that by 2024, most tech services and products will be created by professionals that work outside of IT.
This is a trend which according to Gartner, is established by a category of investors who are currently involved in bigger shares of the general IT services and products market.
As of today, a business-led IT spends an average of 36% of the whole tech encroachment and IT budget into every business area. Additionally, such businesses are demanding more services and products among clients outside IT departments, but the needs don’t always meet up the expectations of the traditional providers.
Covid-19 crisis has to do a lot with the increased amount and type of technology that is needed to complete.
By 2023, Garnet expects for the 30$ billion in revenue to be produced by services and products that were not available before the pandemic started.
Furthermore, the analysts from Gartner are optimistic of the quick expansion of digital business initiatives, remote and cloud services that serve to create new possibilities for optimization and integrations.
“Digital business is treated as a team sport by CEOs and no longer the sole domain of the IT department,” said Rajesh Kandaswamy, an acknowledged research vice-president at Gartner.
“Growth in digital data, low-code development tools and artificial intelligence (AI)-assisted development are among the many factors that enable the democratisation of technology development beyond IT professionals.”
Among other predictions, Gartner mentioned how by 2024, more than a third of tech providers will be competitors to non-technology providers.
The reducing of barriers is due to Covid-19 too because the people who are outside IT are not able to design technology-based solutions by offering an entry point for those who were not able to serve the pandemic needs.
Kandaswamy further stated: “The availability of business technologists provides new sources of innovation and the ability to get work done.
“Thus, technology and service providers will need to extend their sourcing of ideas and technology development into new communities, whether they are based on citizen development, their own customer communities or other sources.”