According to FD, bol.com allegedly received an email full of misspellings in November 2019, supposedly from a Brabantia employee.
The email was worded with several spelling mistakes and asked Bol to deposit the money into a new bank account in Spain. The fraudsters managed to send this email using a hacked email from an employee of manufacturer Brabantia in 2019.
“Please note that as of today we have a change in our bank account information for incoming payments. Now all incoming payments must have been transferred to our branch account in Spain. Thank you for being able to update your contact details ” was written in the email received in 2019.
Bol.com fell into the trap and transferred the sum of 751,493.09 euros to this Spanish account, which belonged to the fraudsters.
According to the judge, the criminals’ demand should have led to suspicion, and proves Brabantia right, claiming the unpaid sum. Brabantia tells FD to be satisfied with the court decision and that despite this, they want to continue the good relationship with Bol.com. Bol.com is still considering appealing the court, saying that his employees had sufficient reason to believe that the email was genuine. For example, the email address, the layout, and management signatures seemed reliable.